You can reach us at +34 968 956 501 – 689421325. Our opening hours are Monday to Friday from 9:30 to 18:30, and Saturdays from 9:00 to 14:00. You can also email us at info@clubtvtelecom.es
You can find us at Residencial La Manga Club – Calle La Salud s/n – 30389 – La Manga Club, Cartagena.
The permanence period starts on the first day the service becomes available.
You can check your installation date by calling 968 956 501.
Please contact us by calling 968 956 501 or visit our store.
Please contact us by calling 968 956 501 or visit our store.
If your bank returns or rejects your payment (for example, due to insufficient funds), an automatic fee of €5 (VAT included) will be applied as a handling charge.
For assistance, please contact us by phone at 968 956 501, visit our store or email info@clubtvtelecom.es.
Please contact us by phone at 968 956 501, visit our store or email info@clubtvtelecom.es.
Bills are issued between the 1st and 10th of each month for the contracted period.
Please contact us by phone at 968 956 501, visit our store or email info@clubtvtelecom.es.
Please contact us by calling 968 956 501 or visit our store.
Please contact us by calling 968 956 501 or visit our store.
Please call +34 968 956 501 or email info@clubtvtelecom.es.
Installation usually takes between 2 and 5 working days, excluding cases of technical complexity that require additional works or permits.
Our technician will check the coverage at your address and, if feasible, proceed with the installation. Once the contract is signed, we’ll contact you to schedule the appointment.
The installation consists of two steps: cabling and fusion, followed by router connection. Both stages are completed the same day, unless there are technical difficulties. The process usually takes 1–2 hours.
If the LOSS indicator is red, it means there is Wi-Fi signal but no optical signal reaching the router through the fibre cable, therefore you have no internet access.
Please contact us on 968 956 501.
Number portability normally takes 2 working days from the request.
You’ll receive an SMS confirming the change of operator, after which you can insert your new ClubTV SIM and start using it.
Yoigo, Orange and Movistar.
Please contact us by phone at 968 956 501, visit our store or email info@clubtvtelecom.es.
Please contact us by phone at 968 956 501, visit our store or email info@clubtvtelecom.es.
Once you sign up, just switch on your TV — the channels will already be available.
The TV service is provided through your fibre connection.
You can check the full channel list in the TV section of our website.
No. It’s only available on the televisions installed in the property. There is no app.
No.
No, this service does not include recording functionality.
No, downloading is not available.
No, the service is not available outside Spain.
No.